Description:

Being a member of a team of specialists, you are responsible for assisting and helping travellers world-wide in difficult situations. Main tasks are daily contacts with our clients, hospitals, airline companies, tour-operators etc.

We are searching for reliable, open-minded and flexible team-players with ability to analyse a situation and to find a solution. Do you like that not one day is the same?

Requirements

- fluent German (minimum C1-C2)

- good spoken English

- flexible and fast thinking, cool head in stress situations

- previous working experience in customer service or travel industry an advantage

- being ready to learn and follow given procedures and rules

We offer

- background of stabile company

- initial training based on international professional know-how

- daily communication in foreign languages

- interesting salary and benefits

- flexible planning of shifts (24/7 Operation)

- part time also possible

Please send us your CV together with short information about your time availability (both for interview and possible start of employment) on k.dousova@euro-center.com

Description:

Euro-Center Thailand Co., Ltd. (established since 1989) is the regional representative service and assistance hub of leading European and regional insurance companies. Our office is handling insurance and assistance claims with high standard in an international environment. We are currently looking for highly qualified and motivated new colleagues. We are a 24/7 office speaking more than 14 languages and work in liaison with 11 other Euro-Centers around the world.

Join an international team of coordinators providing medical assistance to leisure and business travellers worldwide

Position: Assistance Coordinator (full-time, permanent) 

Job Description:

• Communicate over the phone and via e-mail with policy-holders and a worldwide network of providers
• Co-ordinate logistic arrangements locally and internationally to assist policy-holders with medical and other claims
• Work closely with medical professionals internally and externally

Job Requirements:

• Fluency in English language for efficient communication (Thai and non-Thai nationals)
• Previous working experience in medical assistance company will be an advantage to achieve our high quality standards
• Pro-active and performing well under pressure
• Bachelor’s Degree or higher
• Good computer user skills in Microsoft Office tools
• Service minded, positive and flexible. Must be able to work in shifts including night shifts

We offer an attractive package including health insurance, accident insurance, dental care, free membership at Evergreen Place Fitness Club.

Please e-mail your resume, recent photo, current package and expected salary to hr.bangkok@euro-center.com . If you have any questions, feel free to call HR at 02 696 3610.